REFUND POLICY
At Nueweeshop.com, customer satisfaction is very important to us.
Please review our refund and return policy below.
Returns
Customers may request a return if:
The product received is damaged
The product received is incorrect
The product has manufacturing defects
Requests must be made within 7 days of receiving the product.
Customers must provide:
Order number
Photos of the product
Description of the issue
Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return:
Opened supplements
Used products
Products without original packaging
Refunds
Once the returned item has been inspected and approved:
Refunds will be processed using the original payment method
Processing time may take 7–14 working days
Shipping Costs
Shipping fees are non-refundable
Customers may be responsible for return shipping costs unless the return is due to our error.
If you need assistance regarding a return or refund request, please contact: